Delivery Policy

We offer islandwide delivery to our customers.

Delivery Rates

Delays of delivery may occur due to invalid addresses or other causes.

International Shipping

Unfortunately, we do not ship internationally.

Any Issues

Please contact us for any issues regarding your delivery.

• muru@murugaz.lk

General Return Policy

We want you to be happy with your purchase. If you are not completely satisfied with your purchase, you may return it to us for an exchange or refund. Please review our Return Policy here.

If applicable we will send our delivery partner to collect your return. Please make sure to add the below details clearly outside on your return parcel.

• Your address
• Your Phone Number
• Our address – NO.7A, 1^st Floor , Bus Stand, Badulla.
• Mobile number – 05522228065

Refund Policy

In order to be eligible for a refund, you have to return the product within 14 days of your purchase. If the product is damaged in any way, or you have initiated the return after 14 days have passed, you will not be eligible for a refund.

In order for the product to be eligible for a Refund, make sure these conditions are met:

• Product must be returned in its original packaging
• Product wasn’t used or damaged
• Product must include original tags (if applicable)

Aside from these conditions, there are products that can be returned but are not refundable as stated in the following:

• Digital items
• Personalized items

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage.